FAQ's
Frequently Asked Questions (FAQs)
1.How do I create an account?
[To create an account, click on the "Sign Up" or "Create Account" link at the top of our website. Follow the prompts to enter your information and create your account. Having an account allows you to track your orders, view order history, and expedite the checkout process.]
2.How do I place an order?
[To place an order, simply browse our website, add the desired items to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information to complete the order.]
3.What payment methods do you accept?
[We accept a variety of payment methods including credit/debit cards. We provide a payment gateway through Razorpay. You can view all accepted payment methods during the checkout process.]
4.How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery on our website or the carrier's website.
5.How can I contact customer support?
You can contact our customer support team via email at [info.fabricraftapparels@gmail.com]. Our customer support hours are 10 to 5 hours. We strive to respond to all inquiries within 24-48 hours.
6.Are the products on your website authentic?
Yes, all products on our website are authentic and sourced directly from reputable manufacturers and suppliers.
7.What should I do if I encounter technical issues on your website?
If you experience any technical issues while browsing our website, please try clearing your browser's cache and cookies or using a different browser.
8.How much does shipping cost?
Shipping costs vary depending on factors such as the destination, shipping method selected, and the weight and dimensions of the package. You can view the shipping costs for your order during the checkout process before finalizing your purchase.